Accessibility Tools

Co-design and Co-production

— Tools, Guidelines & Frameworks

What should be done and how it can be done.

National Collaborating Centre for Mental Health 
Working well together: Evidence and tools to enable co-production in mental health commissioning. 
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This resource was commissioned by NHS England to support delivery of the Five Year Forward View for Mental Health and the NHS Long Term Plan. This document aims to improve local strategic decisions about, and the provision of, current and future mental health services for children, young people, adults and older adults.

Vanstone, C. & Clarence, C. 
The realities of co-designing a better mental health system. 
The Australian Centre for Social Innovation (TACSI)
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Regarding the 65 recommendations from the Royal Commission into Victoria’s Mental Health System, nearly a third of them explicitly call for co-design (or co-production) between professionals and people with lived experience of mental illness. But doing it authentically is a big task – and it will take leaders modeling power sharing, building capability, and letting communities go at their own pace to make it a reality.

Sanz, M. F., Acha, B. V., & García, M. F. 
Co-Design for people-centred care digital solutions: A literature review. 
International Journal of Integrated Care
21(2), 16. 
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The WHO Global Strategy in integrated people-centred health services 2016–2026 calls for a shift in the way health services are funded, managed, and delivered. This strategy highlights the people-centred approach as crucial to the development of health systems that respond to current health challenges, including ageing populations, multi-morbidities, and rising healthcare costs.

Mind Australia 
Mind’s participation and co-design practice framework: Working together to make a difference. 
Heidelberg VIC: Mind
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The communities we interact with every day are the very reason we exist as an organisation. Finding ways to collaborate with these communities is key to Mind’s 2021-2026 organisational strategy. This is reflected in the intent to invest in service design and innovation to deliver better services and outcomes and to do this by leveraging our peer workforce and embedding co-design and client and carer participation in our operating model so that lived experience drives our service design and delivery, research and advocacy.

National Development Team for Inclusion 
Embedding co-production in mental health: A framework for strategic leads, commissioners and managers. 
Bath: The National Development Team for Inclusion (NDTi)
Full Text


The purpose of this framework is to support strategic leads, commissioners and managers responsible for mental health, to consider and bring about the cultural and behavioural changes that are required, in order for co-production to become the ‘norm’, in the design, commissioning and delivery of mental health services and supports.

Project Partners

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Acknowledgement of Country

The National Mental Health Consumer and Carer Forum and the National Primary Health Network Mental Health Lived Experience Engagement Network acknowledge the Traditional Custodians of the lands and waters on which we work and live on across Australia. We recognise their continuing connection to land, waters, culture and community. We pay our respects to Elders past and present.

Definition of Aboriginal and Torres Strait Islander Lived Experience

“A lived experience recognises the effects of ongoing negative historical impacts and or specific events on the social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples. It encompasses the cultural, spiritual, physical, emotional and mental wellbeing of the individual, family or community.

“People with lived or living experience of suicide are those who have experienced suicidal thoughts, survived a suicide attempt, cared for someone through a suicidal crisis, been bereaved by suicide or having a loved one who has died by suicide, acknowledging that this experience is significantly different and takes into consideration Aboriginal and Torres Strait Islander peoples ways of understanding social and emotional wellbeing.” - Aboriginal and Torres Strait Islander Lived Experience Centre

We welcome Aboriginal and Torres Strait Islander people to this site and invite them to provide any feedback or items for inclusion.

Recognition of Lived Experience

We also recognise people with lived and living experience of mental ill-health and recovery and the experience of people who are carers, families, kin, or supporters.


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