Accessibility Tools

Lived Experience Workforce

— Tools, Guidelines & Frameworks

What should be done and how it can be done.

Victorian Mental Illness Awareness Council (VMIAC), Centre for Psychiatric Nursing, & Department of Health and Human Services. 
Consumer perspective supervision - A framework for supporting the consumer workforce. 
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In 2015, a workshop on consumer perspective supervision held at the Victorian Mental Illness Awareness Council (VMIAC) workforce conference highlighted that there was a lack of expert, discipline-specific, consumer perspective supervision available. This was identified as a key risk to the workforce.

Te Pou 
Consumer, peer support and lived experience mental health and addiction workforce development strategy: 2020–2025. 
Consumer, peer support and lived experience mental health and addiction workforce development strategy: 2020–2025
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People who have experienced mental health and addiction challenges and gained wellbeing develop many skills, knowledge, talents and attributes through those experiences. He Ara Oranga: Report of the Government Inquiry into Mental Health and Addiction heard substantial evidence that people and whānau want and need their voices to be heard and to be in service design and delivery.

Stefancic, A., Bochicchio, L., Tuda, D., Harris, Y., DeSomma, K., & Cabassa, L. J. 
Strategies and lessons learned for supporting and supervising peer specialists. 
Psychiatric Services
72(5), 606–609. 
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As peer-delivered services are increasingly embedded within behavioral health organizations, a need has arisen to identify practices that facilitate supervision and support of peer providers. The authors present supervision strategies and lessons learned that emerged during a large pragmatic trial in three supportive housing agencies that examined a peer-delivered healthy lifestyle intervention for people with serious mental illness.

Schweizer, R., Marks, E., & Ramjan, R. 
One Door Mental Health Lived Experience Framework. 
Mental Health and Social Inclusion
22(1), 46–52. 
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Purpose: Recently, the importance of a lived experience workforce in the delivery of mental health services has been demonstrated. The roll-out of the National Disability Insurance Scheme (NDIS) in Australia has generated the need for a significant increase in the disability workforce, including psychosocial disability. The purpose of this paper is to describe the strategies outlined in the One Door Mental Health Lived Experience Framework (LEF), which is the culmination of over 30 years of experience in providing mental health services and the employment of a lived experience workforce.

National Mental Health Commission 
National Lived Experience (Peer) Workforce Development Guidelines Launch Webinar. 
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Introduced and facilitated by Lyndall Soper, Acting CEO National Mental Health Commission. Launched by David Coleman, Assistant Minister to the Prime Minister for Mental Health and Suicide Prevention.

Project Partners

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Acknowledgement of Country

The National Mental Health Consumer and Carer Forum and the National Primary Health Network Mental Health Lived Experience Engagement Network acknowledge the Traditional Custodians of the lands and waters on which we work and live on across Australia. We recognise their continuing connection to land, waters, culture and community. We pay our respects to Elders past and present.

Definition of Aboriginal and Torres Strait Islander Lived Experience

“A lived experience recognises the effects of ongoing negative historical impacts and or specific events on the social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples. It encompasses the cultural, spiritual, physical, emotional and mental wellbeing of the individual, family or community.

“People with lived or living experience of suicide are those who have experienced suicidal thoughts, survived a suicide attempt, cared for someone through a suicidal crisis, been bereaved by suicide or having a loved one who has died by suicide, acknowledging that this experience is significantly different and takes into consideration Aboriginal and Torres Strait Islander peoples ways of understanding social and emotional wellbeing.” - Aboriginal and Torres Strait Islander Lived Experience Centre

We welcome Aboriginal and Torres Strait Islander people to this site and invite them to provide any feedback or items for inclusion.

Recognition of Lived Experience

We also recognise people with lived and living experience of mental ill-health and recovery and the experience of people who are carers, families, kin, or supporters.


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