What should be done and how it can be done.
While there is no precise checklist or explicit ‘how to’ guideline on how to facilitate co-design initiatives, this practice framework will offer a template of ideas, opportunities and considerations to empower Mind employees to authentically engage communities in decision-making with confidence. This practice framework is an example of participation and co-design itself.
It is influenced by innovative and leading work from within Australia and internationally, however most of the content has been developed with direct input from Mind’s Lived Experience Advisory Team and practitioners across the organisation. Included in the framework is a position statement: Working together to make a difference) which was entirely led and designed by people who have been involved in co-design at Mind to share some key success criteria with practitioners.
This Lived Experience Framework (Framework) is the response to the call for embedding lived experience across the sector and system processes, comprises a language guide, vision, guiding principles, actions and implementation approach to embed lived experience across mental health and social services systems.
In co-designing this Framework, participants endeavoured to live out this vision by bringing together people with lived experience of mental health issues and caring, families and kinship groups as well as stakeholders from within the mental health and social services systems. Together, their challenge was to listen, acknowledge their differences and find a common ground that extended respect to the needs and hopes of all. This document reflects their wisdom, compassion and commitment. This Framework provides a guide to encourage efforts to be brave, generous and curious in spirit, to seek out opportunities to learn and improve, and for people with lived experience of mental health issues and caring, families and kinship groups to work together with service providers as equal partners. This Framework is to be implemented by mental health and social services in NSW so that people with lived experience of mental health issues and caring, families and kinship groups participate in, influence and have leadership in mental health and social services in NSW.
The framework guides policy makers to engage more meaningfully with people who have experienced mental illness and/or emotional issues, and those who care for them.
In Victoria, consumers who use Victoria’s mental health system are included in policy decision making, along with their families and carers.
By putting people with lived experience at the centre of designing and delivering mental health services, we are able to ensure that they meet the needs of the people who use them which will keep more Victorians healthy and well.
The National Mental Health Consumer and Carer Forum and the National Primary Health Network Mental Health Lived Experience Engagement Network acknowledge the Traditional Custodians of the lands and waters on which we work and live on across Australia. We recognise their continuing connection to land, waters, culture and community. We pay our respects to Elders past and present.
“A lived experience recognises the effects of ongoing negative historical impacts and or specific events on the social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples. It encompasses the cultural, spiritual, physical, emotional and mental wellbeing of the individual, family or community.
“People with lived or living experience of suicide are those who have experienced suicidal thoughts, survived a suicide attempt, cared for someone through a suicidal crisis, been bereaved by suicide or having a loved one who has died by suicide, acknowledging that this experience is significantly different and takes into consideration Aboriginal and Torres Strait Islander peoples ways of understanding social and emotional wellbeing.” - Aboriginal and Torres Strait Islander Lived Experience Centre
We welcome Aboriginal and Torres Strait Islander people to this site and invite them to provide any feedback or items for inclusion.
We also recognise people with lived and living experience of mental ill-health and recovery and the experience of people who are carers, families, kin, or supporters.